Managed Services

As Enterprises transform their business, one of the key aspects is supporting these business applications to ensure you continue to derive maximum value. Agilitz offers comprehensive managed support services offerings that help build better customer relationships, foster collaboration, maximize efficiency and, most importantly, control costs. Our support offering on Microsoft Business Applications has been designed for achieving maximum value by providing constant advice on usage and leveraging for upcoming challenges.

Our Commitment to Managed Services

Our philosophy for our managed services is to ensure your Dynamics Environment runs seamlessly, professionally and rapidly by resolving all incidents quickly and within the SLAs. Microsoft Dynamics 365 products being cloud-based solutions get regular updates from Microsoft including two major yearly releases with new bug fixes, features, and functions to enhance the user experience continually. Our team ensures your Microsoft Dynamics 365 system operates seamlessly, as expected through regular updates.

Our services embrace Application Management Services, Application Lifecycle Management, Application Update services, Periodic maintenance of Test artifacts and Period closure guidance and troubleshooting.
We offer our services through a variety of flexible engagement models, including

  • Dedicated Support Services
  • Shared Support Services
  • Pay-As-You-Use

Application Lifecycle Management:

Agilitz's Application Lifecycle Management (ALM) team is an integrated system of people, tools and processes that supervise your Microsoft Business Application Platform from its initial planning till the periodic updates to keep your application environment to the latest version of the platform.
Our ALM team helps to set appropriate requirements for projects and guarantee they are met; it improves the development process with the incorporation of frequent thorough tests and it bridges the gap and ensures each of the team is collaborating to produce the best without breaking the application/business.

Key benefits:

  • Increased visibility into workflow
  • Enhanced compliance
  • Faster & error-free deployments
  • Higher quality version control
  • Easy release management
  • Automated deployment

Microsoft Dynamics 365 One Version Update services:
Due to frequency of version updates to your Dynamics 365 platform, it is more important than ever that you have a robust process, testing strategy and team available to keep you on the latest version of the platform and leverage its benefits. We provide our customers advisory guidance on when, how and seamless switching of the ISV and custom solutions to the latest version.