Managed Services
As Enterprises transform their business, one of the key aspects is supporting these business applications to ensure you continue to derive maximum value. Agilitz offers comprehensive managed support services offerings that help build better customer relationships, foster collaboration, maximize efficiency and, most importantly, control costs. Our support offering on Microsoft Business Applications has been designed for achieving maximum value by providing constant advice on usage and leveraging for upcoming challenges.
Our Commitment to Managed Services
Our philosophy for our managed services is to ensure your Dynamics Environment runs seamlessly, professionally and rapidly by resolving all incidents quickly and within the SLAs. Microsoft Dynamics 365 products being cloud-based solutions get regular updates from Microsoft including two major yearly releases with new bug fixes, features, and functions to enhance the user experience continually. Our team ensures your Microsoft Dynamics 365 system operates seamlessly, as expected through regular updates.
We go beyond traditional application support by delivering end-to-end managed services across business applications, integrations, and data & analytics, helping you maximize ROI, reduce operational risk, and stay ahead of change.
Micrsoft Business Applications:
We offer a comprehensive Managed Services Blueprint designed to optimize and support your Dynamics 365 F&O, Business Central, and Customer Engagement platforms. Our services are tailored to ensure seamless operations, enhanced efficiency, and continuous improvement.
Key Differentiators:
- Optimized Operations: Focus on efficiency and effectiveness.
- Shift Left Approach: Proactive issue resolution.
- Modernization and Innovation: Continuous improvement and adoption of new technologies.
- Security and Compliance: Ensuring data protection and regulatory adherence
Integration & Ecosystem Support That Keeps Everything Connected:
Our Integration & Ecosystem Managed Services ensure that your applications, platforms, and third-party tools work together seamlessly.
Our integration-focused managed services include:
- Ongoing support for integration frameworks and middleware
- API monitoring, governance, and performance optimization
- Proactive issue detection across connected systems
- Version and dependency management across the ecosystem
- Rapid resolution of integration failures to minimize business impact
By managing the entire integration layer, we help you maintain a resilient, scalable digital ecosystem that supports growth and innovation without disruption.
Data & Analytics Managed Services for Trusted Insights:
Our Data & Analytics Managed Services ensure your insights remain reliable and business-ready.
Key capabilities include:
- Monitoring and maintenance of data pipelines and analytics platforms
- Data quality checks, exception handling, and governance
- Performance tuning for reporting and analytics workloads
- Architecture assessments and technical audits
- Support for evolving analytics and reporting requirements
We help organizations move from reactive reporting to confident, insight-driven decision-making by ensuring data platforms run smoothly and securely.
Application Lifecycle Management:
Agilitz’s Application Lifecycle Management (ALM) team is an integrated system of people, tools and processes that supervise your Microsoft Business Application Platform from its initial planning till the periodic updates to keep your application environment to the latest version of the platform.
Our ALM team helps to set appropriate requirements for projects and guarantee they are met; it improves the development process with the incorporation of frequent thorough tests and it bridges the gap and ensures each of the team is collaborating to produce the best without breaking the application/business.
Key benefits:
- Increased visibility into workflow
- Enhanced compliance
- Faster & error-free deployments
- Higher quality version control
- Easy release management
- Automated deployment
Microsoft Dynamics 365 One Version Update services:
Due to frequency of version updates to your Dynamics 365 platform, it is more important than ever that you have a robust process, testing strategy and team available to keep you on the latest version of the platform and leverage its benefits. We provide our customers advisory guidance on when, how and seamless switching of the ISV and custom solutions to the latest version.