Customer Stories

Consumer Goods - Dynamics365 ERP Development, Support & Integration

Development & Managed Services For A Consumer Goods Major

Business Challenges

  • Challenges with high back log of support tickets
  • Continuous changes in business processes
  • Challenges with initial implementation
  • No defined frameworks for integration thus lacking in scalability and impacting efficiency

Technical Solution

  • Delivered quick solutions in a short time for:
  • Reduced high backlog of tickets
  • Streamlined processes and improved stakeholder experience throughout the organization
  • Build integration frameworks for improved scalability


  • Improved user experience and reduced ongoing issues in a short time
  • Productivity enhancements across the organization
  • Over 30% cost savings through lower operating costs