Customer Stories
Consumer Goods - Dynamics365 ERP Development, Support & Integration
Development & Managed Services For A Consumer Goods Major
Business Challenges
- Challenges with high back log of support tickets
- Continuous changes in business processes
- Challenges with initial implementation
- No defined frameworks for integration thus lacking in scalability and impacting efficiency
Technical Solution
- Delivered quick solutions in a short time for:
- Reduced high backlog of tickets
- Streamlined processes and improved stakeholder experience throughout the organization
- Build integration frameworks for improved scalability
Benefits
- Improved user experience and reduced ongoing issues in a short time
- Productivity enhancements across the organization
- Over 30% cost savings through lower operating costs
