Customer Stories
Retail - Dynamics 365 ERP
Development and Support For A Top Luxury Fashion Retailer
Business Challenges
- Initial implementation not done correctly
- Could not go-live due to non-readiness
- Specific challenges with regards to customer experience and compliances
Technical Solution
Delivered quick solutions in a short time for:
- Improving customer experience & loyalty
- Returns management
- Compliances with regards to sales taxes and better integration with SalesForce Commerce
Benefits
- Improved architecture for scalability and robustness
- Deployed in shorter timeframe thereby saving costs
- Improved reliability of data