Customer Stories

Retail - Dynamics 365 ERP

Development and Support For A Top Luxury Fashion Retailer

Business Challenges

  • Initial implementation not done correctly
  • Could not go-live due to non-readiness
  • Specific challenges with regards to customer experience and compliances

Technical Solution

Delivered quick solutions in a short time for:

  • Improving customer experience & loyalty
  • Returns management
  • Compliances with regards to sales taxes and better integration with SalesForce Commerce


  • Improved architecture for scalability and robustness
  • Deployed in shorter timeframe thereby saving costs
  • Improved reliability of data