Customer Case Study

About Our Client

Our client is a leading provider of plastic injection moulding solutions, manufacturing millions of products that enhances everyday life. The products range from consumer goods to complex medical devices that help detect illness. With technical precision and steadfast commitment to innovation, our client produces high quality plastic parts for a diverse customer base around the world. Our client operates more than 500 state of art injection moulding presses across nine countries.

Products & Users

Products
Dynamics 365 FO, Dynamics 365 Finance, Dynamics 365 Supply Chain and Advanced Warehouse
Users
Finance & Supply Chain Group Function
300+ business users

Customer Situation

Our customer were in the middle of a long D365 FO implementation covering finance, supply chain. The customer were in the need of a partner who can some as a specialist conduct several enhancement projects, provide roll out to several countries including Poland, China, Denmark and UK to provide localisation. There were several challenges with regards to automation of specific processes like pallet tracing, purchase order management, scheduling and inventory. Following the implementation, customer wanted to ensure user adoption and managed services to ensure user issues are minimal.

Approach And Solution

Agilitz team made a significant contribution to the ERP implementation program and making the entire application steady. We rolled out D365 FO solution in several countries including Poland, Denmark, China and UK ensuring country specific business processes were covered as well localisation. Agilix helped in automation of key processes including building the pallet tracing solution and providing managed services following the implementation.

Agilitz deployed a strong team of 4 consultants including solution architects, developers and testers who rolled out the solution and were involved in automation of key processes.

Business Benefits And Impact Delivered

Below are some of the key business benefits and the impact that have been delivered:

  • Delivered one of the most automated solution in the industry helping them in efficiency and productivity improvement
  • Standardisation of key business processes thus improving maintainability of the system
  • Improved user satisfaction and usability through managed services
  • Improved inventory tracking providing more control