Connect work orders, scheduling, technicians and assets from service desk to site.

Agilitz helps field-service organisations coordinate work orders, scheduling, mobile execution, asset context and service history so field operations are more predictable and connected.

Core capabilities

What the platform brings together.

Agilitz combines Microsoft platform capability with process, architecture, integration and change expertise.

Work order management

Structure field work from service requirement through completion and follow-up.

Scheduling & dispatch

Plan resources, skills, territories and appointments around operational priorities.

Mobile execution

Give technicians the work, customer and asset information needed in the field.

Asset & service history

Connect installed assets, maintenance context and previous service activity.

Parts & inventory

Coordinate parts usage and relevant inventory processes with field execution.

Connected service operations

Link field activity with customer service, ERP, analytics and automation where required.

Business outcomes

Designed around measurable operational value.

More reliable scheduling and technician utilisation
Better first-time-fix context and service consistency
Improved visibility of work orders and assets
Connected field operations across service and back office

BUSINESSField ServiceOUTCOMES

Scheduling

Technicians

Assets

Service insight

How Agilitz helps

Advisory, implementation and managed services around the platform.

Advisory

Architecture, readiness, design assurance and delivery governance.

Explore Advisory →

Implementation

Process-led design, build, migration, testing, deployment and adoption.

Explore Implementation →

Managed Services

Operate, optimise and continuously improve the platform after go-live.

Explore Managed Services →

Get in touch

Let’s talk about Dynamics 365 Field Service.

Tell us what you want to achieve with Dynamics 365 Field Service. We will connect you with the right Agilitz specialists.

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