Digitising quality-assurance records with Power Platform

A US food manufacturer producing dairy products, including cheese, with quality teams working across laboratory and production processes.

Receiving, in-process, packaging and microbiology records needed a more consistent application structure and controlled access for laboratory users.

• Designed the agreed receiving, in-process and packaging log forms and microbiology testing records.
• Configured the specified calculated fields while retaining the agreed boundary around excluded calculations and reports.
• Used a canvas-app interface and Dataverse, with development, user-acceptance and production environments.
• Defined laboratory roles, identity-based access, user onboarding and app publishing, supported by testing and handover.

• Implemented and rolled out the quality assurance application to more than 50 users.
• Delivered an efficiency improvement of more than 20% across the quality assurance processes covered by the rollout.
• Standardised receiving, production, packaging and microbiology records in Power Apps and Dataverse with role-based access.