sales@agilitz.com
Client
An international chemical distributor with global operations, working with logistics partners to move stock between suppliers, warehouses and customers.
The challenge
The distributor needed Dynamics 365 and its third-party logistics platform to exchange operational and stock data consistently. Purchase orders, customer orders, transfers, returns and consignment all had to stay aligned across the two systems.
What we delivered
- Implemented the interfaces using the Litz Integration Framework, mapping inbound and outbound messages for purchases, sales, transfers, returns, production and consignment.
- Exchanged product and customer master data alongside operational messages so both systems could interpret the same records.
- Automated selected warehouse work reversals, order cancellations and return registrations, and validated the agreed end-to-end scenarios.
Benefits and outcomes
- Connected Dynamics 365 to the logistics platform through a common integration framework.
- Delivered a stock reconciliation dashboard to make differences between ERP and logistics inventory visible.
- Reduced the need for manual handoffs in the reversal, cancellation and return flows covered by the implementation.