Strengthening Business Central after go-live

A hygiene products manufacturer selling to businesses and consumers, with a factory and a multi-warehouse distribution network.

After go-live, the company was still handling supplier payments, budgeting and financial reporting manually. Stock costing and local tax reporting also needed attention. Leadership needed to understand where the processes and Business Central configuration had diverged.

• Reviewed procure to pay, order to cash, financial reporting, inventory, assets and local tax processes with management, finance and IT.
• Traced the underlying issues to process decisions, configuration, customisations and third-party integrations.
• Evaluated solution options and compared a single rollout with a phased programme so leadership could prioritise the most pressing changes.

• Delivered a phased roadmap that puts critical process and configuration gaps first.
• Defined solution recommendations for payment visibility, financial reporting, inventory costing and local tax controls.
• Gave leadership a basis for prioritising the work and agreeing what to measure during implementation.