sales@agilitz.com
Client
A UK parking-solutions provider using ANPR technology and Dynamics 365 Customer Service and Field Service to support front-line operations.
The challenge
A stalled programme was facing regulatory complexity, incomplete user stories, integration dependencies and limited specialist delivery capacity.
Our approach
- Mobilised a five-person team spanning architecture, development and testing.
- Revalidated architecture and requirements, then used proof-of-concepts to de-risk critical design decisions.
- Implemented standard integrations and completed the programme through structured development and test cycles.
Results
- Programme completed within four months
- Improved maintainability of the customer-management platform
- Stronger notification, fines and service processes
- Higher user adoption across the 50+ user community